The operations hub for your company
Run your company from one place.
Every message, order, document and process — connected. Automate work with a visual engine, and ask AI that actually knows your business. Marketplaces, email, shipping, ERP — plug in everything your company runs on.
Connects the tools your company already runs on
- Allegro
- Erli
- Gmail
- Outlook
- InPost
- Systim
- ShopGold
- Resend
Features
Everything your company needs, nothing it doesn’t.
Six core capabilities that replace the patchwork of tools, scripts, and spreadsheets day-to-day operations usually rely on.
Unified inbox
Email, marketplace messages, and tickets from every channel in a single queue. Reply once, the right channel knows.
One pipeline for operations
Orders, shipments, invoices, and documents from every source you connect flow through one pipeline. No tab-hopping.
Visual automation engine
Build rules with triggers, conditions, and multi-step workflows — branches, loops, retries, approvals — without writing code.
AI that knows your company
An assistant grounded in your orders, threads, and policies. Answers questions, drafts replies, summarizes, and acts.
Connector ecosystem
Email, marketplaces, shipping providers, shops, ERPs, print agents. Add a connector by adding a row, not a deploy.
Teams, permissions, security
Workspaces with user groups and granular permissions, credentials encrypted at rest, audit logs for every external call.
Agents & workflows
AI agents where they help. Workflows where they count.
Two engines under one roof — intelligent agents for judgment work, deterministic workflows for repetitive work.
AI agents inside your workspace
Create company agents that work right where your team does — grounded in your orders, threads, and documents. They triage, draft replies, chase missing information, and prepare decisions.
- Grounded in your company data, not the open internet
- Act through the same connectors your team uses
- Approval gates — agents propose, you decide
Automated workflows for repetitive tasks
Predictable work shouldn't need intelligence — it needs reliability. Visual workflows print labels, issue invoices, sync statuses, and route messages the same way, every time.
- Deterministic and auditable, end to end
- Branches, loops, retries, approvals — no code
- Run on Temporal — they survive failures mid-step
Meet the golden middle.
You don't need an AI agent for every job — repetitive work wants a workflow, judgment work wants an agent. Omrela is where the two meet, so every task gets the right tool: no AI hype where a rule will do, no manual grind where an agent could think.
Use cases
One platform, many jobs.
Omrela adapts to the work your team actually does — the same inbox, automations, and AI underneath.
E-commerce operations
Orders from Allegro, Erli, and your own shop in one pipeline. Labels printed, invoices issued, statuses synced — automatically, on every channel.
Customer communication
Email, marketplace messages, and tickets in one queue. AI drafts replies from your data, automations route and escalate, nothing falls through.
Back office & administration
Documents, approvals, and recurring processes run as visual workflows. Ask AI where things stand instead of digging through systems.
How it works
Three steps to a company that runs itself.
Connect your tools. Define how work should flow. Let the platform and AI handle the rest.
- 01
Connect
Link your email, marketplaces, shipping providers, shop, and ERP in minutes. OAuth and API keys, encrypted and never leaving your workspace.
- 02
Automate
Build rules visually with triggers, conditions, and actions. Multi-step workflows run on Temporal, so they never lose state — even mid-step.
- 03
Ask
AI sees the same connected data your team does — orders, threads, documents. Ask questions, draft replies, kick off workflows in plain language.
Integrations
Connect what your company actually uses.
First-class connectors for email, marketplaces, shipping providers, shops, invoicing, and your local printers.
- Marketplace
Allegro
Orders, offers, messages, listings — full bidirectional sync.
- Marketplace
Erli
Orders, offers, and messages from Erli in the same pipeline.
- Shipping
InPost
Parcel locker dispatch, label printing, tracking write-back.
- Invoicing
Systim
Invoice issuing and accounting sync, driven by automations.
- Shop
ShopGold
Polish e-commerce platform sync — orders, products, customers.
- Email
Gmail
Connect Gmail accounts straight into the unified inbox.
- Email
Outlook
Connect Outlook / Microsoft 365 mailboxes to the unified inbox.
- Email
Email (SMTP / IMAP)
Bring any other inbox into the unified ticket queue.
- Internal
Print agent
Local printer bridge for thermal label printing — Windows, Mac, Linux.
- Internal
AI assistant
On-platform model access for drafting, summarization, classification.
From our users
Built with operators, used by operators.
“We replaced four tools and a spreadsheet. The automation engine alone saves us about ten hours a week.”
— Operations lead, e-commerce company
“Onboarding took an afternoon. By the end of the week we had label printing automated for every channel.”
— Founder, multi-channel store
“The unified inbox is the killer feature. Customer messages from every channel in one queue.”
— Customer support manager
Pricing
Plans that fit one team or a hundred.
We size pricing with each customer to match volume and integrations. No surprise charges.
Starter
Talk to usA single team getting started. Perfect for testing the platform.
- 1 integration
- Up to 500 orders / month
- Unified inbox
- Standard automations
- Email support
Growth
Most popularTalk to usMultiple integrations, multiple teams. The default for growing companies.
- Unlimited integrations
- Up to 10,000 orders / month
- AI assistant
- Custom automations
- Priority support
Scale
Talk to usHigh-volume, multi-tenant. White-label and self-host available.
- Unlimited orders
- Multi-tenant isolation
- Self-hosted option
- Custom connectors
- Dedicated success manager
FAQ
Frequently asked questions.
Stop copying data between tabs.
Give your company one place to communicate, operate, and automate. Start free, upgrade when it pays for itself.